Over the years bureaucracy led to a system that was prone to errors, resulting in more expense, complexity and frustration for employees. SaaS companies understood that automation and scaling will solve this issue forever.
But what are the benefits of automation?
In the past, the question most business owners were asking was, “Does it worth to invest a lot of money into a software that will solve my problem faster?”. Today, it is evident that business process automation is essential for operational growth. Using the right tools and technologies there are no boundaries for automation and scaling processes. AI (Artificial Intelligence) also shown us that even the most complex business processes can be solved within seconds.
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”- Bill Gates
Here we have a list with the most important benefits of process automation:
Reducing operational costs
Ensuring high availability
Reducing the level of errors
The first step to solve this is to take a detailed inventory of your internal workflows to see where costs are exorbitant and where delays can be diminished. This will give you a good idea of the types of goals you want to meet in your business process automation initiatives.